Membership

How do I access PacSci/my membership benefits without a membership card?

Named members can always access PacSci without a membership card by providing their name(s) and a photo ID at our gates. If a named youth is attending with non-members in lieu of a photo ID, we will ask for additional identifying information from the membership record, such as the mailing or email address of the account, or the phone number on record.

How do I access my PacSci membership benefits online? What if I’m not seeing my PacSci membership in my online account?

To make a reservation or ticket purchase using your PacSci membership benefits ahead of your visit, you will need to login to your online account. Please be sure to use the email address we have associated with your membership account when creating or logging in online. If you receive a message that you already have an account associated with your email address but you are not able to access that account, click the “Retrieve Password” link below to trigger a password reset email.

If you are logged in to your online account, but do not see your membership information reflected there, you may have either purchased your membership through the guest checkout path, or we have a duplicate account associated with your email address. Please email Membership to resolve this issue.

Does PacSci offer any discounts on personal memberships?

We offer a 10% discount for military and educators with proof of qualification. We cannot apply these discounts to online purchases of memberships at this time. We invite you to sign up with these discounts at the gates when you visit PacSci. We cannot retroactively apply discounts to an already active membership account.

We offer a 20% discount for employees of our current corporate partners. Ask your employer, call (206) 443-2844, or email Membership to find out if your employer is one of our partners.

How do I sign-up or renew with one of your discount qualifications?

Proof is required for a discount at the time of purchase. Proof can include anything from a staff ID badge to an email from an employee email address. We cannot apply a corporate partner, military, or educator discount to online membership purchases at this time. Discounted memberships can be purchased or renewed on-site with Guest Services staff at the front gates or by calling (206) 443-2844.

Please Note: We cannot retroactively apply a discount to an already active membership account. Membership discounts, promotions, and special offers cannot be combined with any other discounts, promotions, or offers.

I am planning a visit to an ASTC partner organization. How can I provide proof of my PacSci membership if I haven’t received my digital cards yet?

A Pacific Science Center membership allows you to visit any ASTC museum for free.

There are two restrictions to this rule:

1. The museum must be at least 90 miles AWAY from Pacific Science Center’s address.
2. The museum must be at least 90 miles AWAY from your home address.

Each ASTC Travel Passport Program participating institution may have its own rules and policies regarding use of this benefit and how many members qualify for free admission. We always recommend calling or emailing ahead of time to find out what kind of proof and ID these institutions require. View a full list of ASTC museums and rules and restrictions. Can’t access your digital card? No problem! Contact the PacSci Membership Office and we’ll send you email proof confirming your membership.

What benefits are included in my corporate membership?

Corporate membership provides opportunities for employees to experience the best PacSci has to offer. Please see this document for the benefits associated with each membership level.

How do I start a new corporate membership or inquire about a current one?

Please email Corporate Relations with any questions about corporate membership or to start a new membership.

How do Corporate Member employees access benefits without a membership card? When will digital membership cards be available?

Corporate member employees can access corporate member benefits by showing any form of employment verification at the admission gate. This may include but is not limited to a business card, employee badge, work email address, insurance card, or anything else that documents employment.

Digital membership cards will be distributed in April 2023.

What is PacSci’s Igniter Donor Society?

The PacSci Igniter Donor Society is a way to honor and recognize donors who give $500 or more each fiscal year as essential investors in our mission.

We express our appreciation with the following exclusive engagement opportunities that connect our Igniters to the heart of PacSci: 

• Invites to mission-oriented programs, insiders’ events, and opening receptions (4-6 annually) 
• Opportunities to take behind-the-scenes tours (e.g. Butterfly House, IMAX booth) 
• Invites to IMAX Documentary Film Premiers (2-4 annually) 
• For donors of $5,000+: Complimentary VIP Ticket Upgrades for Spectra: New Year’s Eve 
• For donors of $5,000+: VIP lunch with the CEO and other leaders 
• For donors of $5,000+: One free family membership for you to gift to a charity or another family of your choice 

Are Igniters PacSci Members?

Yes! In addition to the benefits outlined above, PacSci Igniters also receive a complimentary PacSci membership with the following benefits:

I was an Igniter member prior to PacSci’s closure. What is happening to my membership?

As you know, PacSci extended membership during our closure, and we continued to offer member benefits wherever possible. Your most recent complimentary membership was originally set to expire during our closure. The value of your membership will be transitioned to the updated benefits (above) on June 28, 2022. You will receive a prorated extension corresponding to the amount of time you had left on your membership when PacSci closed in March 2020, plus one additional month to help with this transition.

I had unused passes as an Igniter member prior to PacSci’s closure. What is happening to those passes?

Given your existing membership, you may have had some unused passes. Due to our ticketing system upgrade process, members wishing to use passes between the dates of June 15-July 31 can contact Guest Services via email or (206) 443-2844 to make a reservation. You can also get tickets at the gates on the day of your visit through July 31, 2022. Membership passes (guest, evening laser show, documentary IMAX, and feature IMAX) will no longer be accepted after July 31.

Who can I contact if I have questions about my most recent gift to PacSci or need a reprinted gift acknowledgement?

PacSci’s Development Team would be happy to assist you with this request. Contact Development Team.

How do I access my PacSci membership benefits online? What if I’m not seeing my PacSci membership in my online account?

To make a reservation or ticket purchase using your PacSci membership benefits ahead of your visit, you will need to login to your online account. Please be sure to use the email address we have associated with your membership account when creating or logging in online. If you receive a message that you already have an account associated with your email address but you are not able to access that account, click the “Retrieve Password” link below to trigger a password reset email.

If you are logged in to your online account, but do not see your membership information reflected there, you may have either purchased your membership through the guest checkout path or we have a duplicate account with your email address. Please email Membership to resolve this issue.

Will I still need to show my Photo ID with my digital card when I check in at PacSci?

Yes, the safety of our members’ data and membership benefits is very important to us, and we want to ensure that only authorized members are using your membership benefits.

There are multiple adult names on my membership, how can the second or third person receive the card?

The primary member will receive the email invitation to download the digital membership card. They can forward the email to the other members on the account or “share” the card from their smartphone wallet. As always, we will request a corresponding photo ID upon entry to ensure that only named members are using their digital membership card.

Can I use this digital membership card to visit other ASTC Travel Passport Program museums?

Yes, please show your digital membership card and valid ID at the visiting reciprocal location for free/discounted general admission. Don’t forget to call the institution before you visit to confirm your Passport Program benefits.

Can other named members benefit from ASTC Travel Passport Program during their travels without main account holder present?

At most ASTC institutions, at least one named member (whose name appears on the digital membership card) must be present to be able to use the card for ASTC Travel Passport Program benefits. Need additional proof of membership for your travels? Contact Membership for emailed proof of your membership with a list of all named members.

Membership Refund & Discounts Policy

Pacific Science Center general memberships are non-refundable and non-transferable.

We cannot retroactively apply a discount to an already active membership account. Membership discounts, promotions, and special offers cannot be combined with any other discounts, promotions, or offers.

Membership Benefits Policy

Membership prices and benefits subject to change without notice. Pacific Science Center reserves the right to modify or reduce the benefits included in membership during the membership term. All benefits expire at the end of the membership term.

IRS regulations do not permit PacSci to grant membership benefits in exchange for gifts made from third party organizations such as Donor Advised Funds. Please consult your tax professional for additional guidance.

Membership Use Policy

Membership cards are not required for entry to Pacific Science Center. All named members can use the membership benefits with the member number and a valid ID. At least one named member must be present to use the membership and/or redeem tickets purchased with a membership discount. Additionally, members may be asked to present photo ID for verification when entering PacSci while using a digital membership card.

Members are responsible for behaving in accordance with the Code of Conduct. Pacific Science Center reserves the right to refuse or revoke membership and/or deny admission without refund at any time it is deemed necessary.

Member ASTC Travel Passport Reciprocal Admission Restrictions

A Pacific Science Center membership allows members to visit any ASTC museum for free through the ASTC Travel Passport Program. There are two restrictions to this rule: 1) The museum must be at least 90 miles AWAY from Pacific Science Center’s address and 2) The museum must be at least 90 miles AWAY from your home address. Each ASTC Travel Passport Program participating institution may have its own rules and policies regarding use of this benefit and how many members qualify for free admission. We always recommend calling or emailing ahead of time to find out what kind of proof and ID these institutions require for admittance. More information is available on the ASTC Travel Passport Program website.